POST api/admin/support/requests/{supportRequestId}/assign

This method will assign or re-assign a specific support request to a system user

Requires Authorization!

Request Information

URI Parameters

Name	Description	Type	Additional information
supportRequestId	Support request id	integer	Required

Body Parameters

SupportRequestAssignmentBindingModel

Name	Description	Type	Additional information
RecipientUserId		integer	None.
Instructions		string	None.

Request Formats

application/json, text/json

Sample:

{
  "recipientUserId": 1,
  "instructions": "sample string 2"
}

text/html

Sample:

{"recipientUserId":1,"instructions":"sample string 2"}

application/xml, text/xml

Sample:

<SupportRequestAssignmentBindingModel xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.WebModels.SupportBinding">
  <Instructions>sample string 2</Instructions>
  <RecipientUserId>1</RecipientUserId>
</SupportRequestAssignmentBindingModel>

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'SupportRequestAssignmentBindingModel'.

Response Information

Resource Description

Instance of

SupportRequestPo

Name	Type	Additional information
AssignedUserId	integer	None.
AssignmentStartDate	date	None.
AssignmentEndDate	date	None.
Assignee	string	None.
Type	string	None.
Status	string	None.
Id	integer	None.
Submitter	string	None.
Phone	string	None.
Email	string	None.
Subject	string	None.
Content	string	None.
SubmitDate	date	None.
ShouldPublish	boolean	None.
SubmitterAvatar	string	None.
SubmitterOccupation	string	None.
RequestNumber	string	None.
CompletionDeadline	date	None.
SupportRequestTypeId	integer	None.
SupportRequestStatusId	integer	None.
SupportRequestType	SupportRequestType	None.
SupportRequestStatus	SupportRequestStatus	None.

Response Formats

application/json, text/json

Sample:

{
  "assignedUserId": 1,
  "assignmentStartDate": "2025-05-20T14:29:57.4116198-05:00",
  "assignmentEndDate": "2025-05-20T14:29:57.4116198-05:00",
  "assignee": "sample string 1",
  "type": "sample string 2",
  "status": "sample string 3",
  "id": 4,
  "submitter": "sample string 5",
  "phone": "sample string 6",
  "email": "sample string 7",
  "subject": "sample string 8",
  "content": "sample string 9",
  "submitDate": "2025-05-20T14:29:57.4136945-05:00",
  "shouldPublish": true,
  "submitterAvatar": "sample string 12",
  "submitterOccupation": "sample string 13",
  "requestNumber": "sample string 14",
  "completionDeadline": "2025-05-20T14:29:57.4136945-05:00",
  "supportRequestTypeId": 15,
  "supportRequestStatusId": 16,
  "supportRequestType": {
    "id": 1,
    "type": "sample string 2",
    "description": "sample string 3"
  },
  "supportRequestStatus": {
    "id": 1,
    "status": "sample string 2",
    "description": "sample string 3"
  }
}

text/html

Sample:

{"assignedUserId":1,"assignmentStartDate":"2025-05-20T14:29:57.4116198-05:00","assignmentEndDate":"2025-05-20T14:29:57.4116198-05:00","assignee":"sample string 1","type":"sample string 2","status":"sample string 3","id":4,"submitter":"sample string 5","phone":"sample string 6","email":"sample string 7","subject":"sample string 8","content":"sample string 9","submitDate":"2025-05-20T14:29:57.4136945-05:00","shouldPublish":true,"submitterAvatar":"sample string 12","submitterOccupation":"sample string 13","requestNumber":"sample string 14","completionDeadline":"2025-05-20T14:29:57.4136945-05:00","supportRequestTypeId":15,"supportRequestStatusId":16,"supportRequestType":{"id":1,"type":"sample string 2","description":"sample string 3"},"supportRequestStatus":{"id":1,"status":"sample string 2","description":"sample string 3"}}

application/xml, text/xml

Sample:

<SupportRequestPo xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Pos">
  <Id xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities.Core">4</Id>
  <CompletionDeadline xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">2025-05-20T14:29:57.4136945-05:00</CompletionDeadline>
  <Content xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 9</Content>
  <Email xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 7</Email>
  <Phone xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 6</Phone>
  <RequestNumber xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 14</RequestNumber>
  <ShouldPublish xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">true</ShouldPublish>
  <Subject xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 8</Subject>
  <SubmitDate xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">2025-05-20T14:29:57.4136945-05:00</SubmitDate>
  <Submitter xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 5</Submitter>
  <SubmitterAvatar xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 12</SubmitterAvatar>
  <SubmitterOccupation xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">sample string 13</SubmitterOccupation>
  <SupportRequestStatus xmlns:d2p1="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities.ValueTypes" xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">
    <Id xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities.Core">1</Id>
    <d2p1:Description>sample string 3</d2p1:Description>
    <d2p1:Status>sample string 2</d2p1:Status>
  </SupportRequestStatus>
  <SupportRequestStatusId xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">16</SupportRequestStatusId>
  <SupportRequestType xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">
    <Id xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities.Core">1</Id>
    <Description>sample string 3</Description>
    <Type>sample string 2</Type>
  </SupportRequestType>
  <SupportRequestTypeId xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.Entities">15</SupportRequestTypeId>
  <AssignedUserId>1</AssignedUserId>
  <Assignee>sample string 1</Assignee>
  <AssignmentEndDate>2025-05-20T14:29:57.4116198-05:00</AssignmentEndDate>
  <AssignmentStartDate>2025-05-20T14:29:57.4116198-05:00</AssignmentStartDate>
  <Status>sample string 3</Status>
  <Type>sample string 2</Type>
</SupportRequestPo>