GET api/admin/support/requests/record-counts

This method will retrieve counts for all list items on the donut shaped graph on the customer support page

Requires Authorization!

Request Information

URI Parameters

None.

Body Parameters

None.

Response Information

Resource Description

Collection of

SupportDataCounts
NameDescriptionTypeAdditional information
PeriodStartDate

date

None.
PeriodEndDate

date

None.
CountNewIdeas

string

None.
CountNewQuestions

string

None.
CountNewFeedback

string

None.
CountNewProblems

string

None.
CountNewPraise

string

None.
CountAssignedToMe

string

None.
CountAll

string

None.
ClosedIssues

string

None.

Response Formats

application/json, text/json

Sample: 
{
  "periodStartDate": "2025-05-20T14:58:55.7470603-05:00",
  "periodEndDate": "2025-05-20T14:58:55.7470603-05:00",
  "countNewIdeas": "sample string 1",
  "countNewQuestions": "sample string 2",
  "countNewFeedback": "sample string 3",
  "countNewProblems": "sample string 4",
  "countNewPraise": "sample string 5",
  "countAssignedToMe": "sample string 6",
  "countAll": "sample string 7",
  "closedIssues": "sample string 8"
}

text/html

Sample: 
{"periodStartDate":"2025-05-20T14:58:55.7470603-05:00","periodEndDate":"2025-05-20T14:58:55.7470603-05:00","countNewIdeas":"sample string 1","countNewQuestions":"sample string 2","countNewFeedback":"sample string 3","countNewProblems":"sample string 4","countNewPraise":"sample string 5","countAssignedToMe":"sample string 6","countAll":"sample string 7","closedIssues":"sample string 8"}

application/xml, text/xml

Sample: 
<SupportDataCounts xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Ptd.Model.OnPageFilterCounts">
  <ClosedIssues>sample string 8</ClosedIssues>
  <CountAll>sample string 7</CountAll>
  <CountAssignedToMe>sample string 6</CountAssignedToMe>
  <CountNewFeedback>sample string 3</CountNewFeedback>
  <CountNewIdeas>sample string 1</CountNewIdeas>
  <CountNewPraise>sample string 5</CountNewPraise>
  <CountNewProblems>sample string 4</CountNewProblems>
  <CountNewQuestions>sample string 2</CountNewQuestions>
  <PeriodEndDate>2025-05-20T14:58:55.7470603-05:00</PeriodEndDate>
  <PeriodStartDate>2025-05-20T14:58:55.7470603-05:00</PeriodStartDate>
</SupportDataCounts>